Terms of Service

About these Terms

These Terms of Service ("Terms") are an agreement between you and Marteu Inc., a Delaware corporation ("Marteu", "we" or "us"). By using the Services, you accept these Terms. If you do not accept them, do not use the Services.

In these Terms:

• "the Services" means the site, Marq, sandbox accounts and the app.
• "the site" means marteu.com.
• "Marq" means the AI assistant visitors talk to on the site.
• "visitor" means a person using the site or Marq without an app account.
• "guest identity" means the identifier our sign-in provider creates when a visitor first messages Marq. It needs no email.
• "sandbox account" means the guest account we create when a visitor starts talking to Marq.
• "the app" means the Marteu app at app.marteu.com, including the memory it keeps for an organization.
• "You" means the person using the Services and, where that person uses them for an organization, that organization.
• "Customer content" means the content you or your organization put into the Services, including your messages to Marq.
• "Output" means what the Services, including Marq, generate for you.

Our Privacy Policy explains how we handle personal information.

Using the Services

You must be at least 18 and able to form a binding contract to use the Services. If you use the Services for an organization, you confirm that you have authority to bind it to these Terms.

Keep your sign-in secure. You are responsible for all activity under your account, sandbox account or guest identity. Tell us at support@marteu.com as soon as you think someone else has used it.

Marq and sandbox accounts are a free preview. We may limit, change, reset or end them, and delete their customer content, at any time. We may also change, add or remove features in any part of the Services at any time. Rate limits and security checks apply, and we may set or change them without notice.

Acceptable use

You may not:

• use the Services to break the law, or to harm, harass, deceive or defame anyone;
• submit anything that infringes someone else's rights, or any malware or other harmful code;
• access, or try to access, another person's or organization's data, account or sandbox account;
• get around rate limits, security checks or other limits on the Services;
• reverse engineer, decompile, scrape or overload the Services, or interfere with their operation;
• use the Services to build a competing product;
• help anyone else do any of these things.

Keep restricted data out of the Services: payment card numbers, government ID numbers, health information and passwords. We are not responsible for restricted data you submit anyway.

If we believe you have broken these Terms, we may remove customer content, suspend or end your access, and report the conduct to the authorities.

Your content

As between you and us, you own your customer content.

You give Marteu a worldwide, royalty-free license to host, store, copy, process, transmit and display customer content to operate, provide, secure, support, fix, improve and develop the Services; to enforce these Terms; to protect Marteu, our users and others, including by defending legal claims; and to meet our legal duties. We may pass this license to the providers that help us run the Services.

You confirm that you have every right needed to submit customer content and to give this license, and that submitting it does not break the law or anyone's rights.

AI output

The Services, including Marq, use AI to generate output. Output can be wrong, incomplete or out of date. It is not legal, financial, medical or other professional advice. Check output before you rely or act on it.

Subject to these Terms, you may use output generated for you. Other people may receive similar output, and your use right does not extend to theirs. You are responsible for how you use output.

Marteu's property

We and our licensors own the Services, including the software, design, the material we provide, and the Marteu and Marq names and logos. We keep every right in our own material and the Services. Customer content is not part of our property.

Subject to these Terms, we give you a limited, revocable, non-exclusive and non-transferable right to use the Services. We keep every right these Terms do not give you.

If you send us ideas or feedback, we may use them for any purpose without owing you anything.

Other services

Parts of the Services depend on services other companies run, such as sign-in and meeting booking. The site also links to social media and other sites. Their own terms apply to those services, and we are not responsible for them or their content.

Disclaimers

We provide the Services "as is" and "as available". To the fullest extent the law allows, we give no warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, title and non-infringement.

We do not promise that the Services will be available, uninterrupted, secure or free of errors, that output will be accurate, or that customer content will be kept without loss.

Limits on liability

To the fullest extent the law allows, neither Marteu nor its officers, employees, agents, licensors or providers will be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for any loss of profits, revenue, goodwill, use, or data, including corruption of data, even if we were told such damages were possible. Our total liability for all claims about the Services or these Terms is limited to the greater of US$100 or the amounts you paid us for the Services in the 12 months before the event that gave rise to the claim.

These limits apply whatever the legal theory, including contract, tort, negligence and statute.

Indemnity

You will defend, indemnify and hold harmless Marteu and its officers, employees and agents from any claim, loss, liability, cost or expense, including reasonable legal fees, that arises from your customer content, your use of the Services, your breach of these Terms, or your violation of the law or anyone's rights. We may control the defense of any such claim, and you will cooperate with us. You may not settle a claim that affects us without our written consent.

Suspension and ending

You may stop using the Services at any time.

We may suspend or end your access to all or part of the Services at any time, for any reason, with or without notice. When your access ends, your right to use the Services ends too, and we may delete customer content with no duty to keep or return it.

Your promises about customer content, the license you give us, and the sections on AI output, Marteu's property, disclaimers, limits on liability, indemnity and disputes survive the end of these Terms, along with any other term that by its nature should survive.

Disputes, changes and contact

Delaware law governs these Terms, without regard to its conflict of laws rules. The Federal Arbitration Act governs the agreement to arbitrate in this section.

You and Marteu will resolve any dispute about the Services or these Terms by binding individual arbitration before one arbitrator, run by the American Arbitration Association under its applicable rules. The arbitrator decides whether a dispute must be arbitrated.

You and Marteu may bring claims only as individuals. Neither of us may bring or join a class, collective or representative action, and each of us gives up any right to a jury trial. If this waiver cannot be enforced for a claim, that claim goes to court and not to arbitration.

Either of us may bring an individual claim in small claims court if it qualifies. We may also ask any court with jurisdiction for an injunction or other relief to stop misuse of the Services or of our intellectual property. Any other matter that goes to court belongs in the state or federal courts in Delaware, and you agree to their jurisdiction.

To the extent the law allows, any claim relating to the Services or these Terms must be brought within one year after it arises, or it is permanently barred.

We may change these Terms by posting a new version with a new effective date. If you keep using the Services after that date, you accept the changed Terms. A change to the dispute terms in this section does not apply to a dispute that either of us notified to the other before the change took effect.

We may assign these Terms, including in a merger or sale. You may not assign them without our written consent. If a court or arbitrator finds part of these Terms unenforceable, the rest stays in effect. If we do not enforce a term, we have not waived it. These Terms are the entire agreement between you and Marteu about the Services. A separate agreement controls over these Terms only if both you and Marteu sign it and it says expressly that it overrides these Terms.

Questions about these Terms go to support@marteu.com.